Every concept is unique
Every restaurant should not do self-service as McDonald's do it. Apps, self-service touch screens, digital displays, web site, social media and everything else digital must be implemented in a way that works well with each concept.
Also, customers are different and often the best solution is to provide several options. Many love that they can do everything from an app but others prefer other ways of ordering.
We have technology we can customize and optimize to your concept.
Your own app
Your own branded custom app, optimized for your concept and business can streamline your business processes, and provide a very convenient experience for your customers.
Features and benefits:
Your own branding. App name and branding is completely white-labeled. Custom to your concept. You own the customer data.
Exceptional user experience. Optimized for your concept.
Flexible ordering. Order to table, pre-order before arriving or take-out.
Simple payment. Apple Pay, Google Pay or scan a card with the camera. SMS activation eliminates the need for login. Repeated payments in installed app with fingerprint or Face ID.
Optional to install app or not. Scan QR or NFC at the table, select products, enter phone number, receive link by SMS, complete order in web app or install app to complete. No need to repeat any info.
Custom App
Public displays
Digital displays are popping up in restaurants everywhere now. However, not many are connected with their other systems.
Present full menus and individual products and offers. The menus are dynamic with specials, discounts and selection of products changing minute-by-minute.
Features and benefits:
Attract customers from the street. Presenting the up-to-date menu including todays specials and offers in the window or entrance area.
Flash sales. Nobody wants to eat in an empty restaurant. Get the first customers in with a good offer.
Dynamic offers. Promote cold Corona with lime and ice cream when its sunny and hot. Promote pizza, soup and other warm comfort food when its rainy and cold.
Market your app with a video. Show how quick and simple it is to install and book. Get bookings from walk-by’s even when the salon is closed.
Storytelling in sync with your app. Publish videos or slides to the public displays and when they appear, a thumbnail appear in the custom app. When tapping it the guest can interact. Buy a product, follow on Facebook, write a review etc.
Adaptive Player
Self-service touch screen
Self-service works great for fast-food and take-out.
Self-service kiosks are normally very expensive to invest in. This gives the largest chains a competitive advantage that makes it hard for smaller chains to compete. We offer highly competitive options.
Features and benefits:
Show an attract screen that show menus, specials or other featured content when the kiosk isn’t in use.
Use cases:
Self-service ordering and payment. Great for fast-food, coffee, takeout and other types of ordering where it is convenient.
Show up-to-date menus by the entrance. Interactive in multiple languages and where specials and featured products are beautifully presented.
Customer satisfaction feedback. Place it by the exit or by the restrooms.
Adaptive Touch
A business in the real world still needs to be visible online
Website
The website is the official face of your business online. Its often the first place people check and you never get a second chance to make a first impression.
Our platform can host highly optimized web sites or we can integrate with existing web site if you prefer that.
Features and benefits:
Carousel slideshow. Feature specials, offers and brand stories. Returning visitors will alway see something new and be tempted with your latest specials.
Up-to-date menus. The menu selection, prices, allergens etc. are always in sync with everywhere else you present your menus.
Highly optimized in multiple languages. Optimized for search engines, super reliable and fast loading with global.
Ordering, reservations etc. We integrate the interactive features that make sense for your concept.
Google Maps
Google Maps is perhaps the most common way to find restaurants. People use it when planning trips, checking opening hours and directions and reading reviews and browsing photos.
Features and benefits:
Auto-sync info. Make sure all information is up-to-date including opening hours.
Links and buttons to your menu, reservation, ordering etc.
Post specials and offers to Google Maps updates. This is a very visible and effective feature that not many restaurants utilize.
Social Media
Pictures of food and drinks are How often do your customers take pictures of the food and post in social media? It happens a lot but how much traffic do this bring you.
Features and benefits:
Cross publish specials, offers and other stories as Instagram and Facebook posts.
Republish posts from customers that participate in competitions using hashtags. For example feature a competition public displays and your other channels. Use a hashtag to participate. Review posts in Adaptive Pro and pick winners. Present winner posts in public signage, web site etc.
Great service managed from a single app
Digital can be convenient but great service must be human. Waiting for the waiter to take your order or pay the bill is frustrating, while a friendly waiter that remember you and give you great personal service makes you want to come back.
The Adaptive Pro app makes the staff more effective and also give them a great tool to provide better service. Saving time by eliminating repetitive tasks and providing information about every guest.
Features and benefits:
Manage orders. Take orders in the kitchen or in the bar. Alert waiters when the it’s ready to be served.
Manage menus, offers, opening hours etc. Public displays, web site, app, social media, Google Maps etc. are always in sync and in multiple languages. No more need to update the same menu in several systems.
Personal service. When for example a job for delivering food or drinks to a table shows up in the app, then the waiter don’t just see what table it’s for, but also the face and name of the guest together with any notes and history. With reduced stress and good information its a lot easier to make every guest feel welcome.
Adaptive Pro