Cross-publish to social media
Publish Adaptive Stories including featured products, offers and brand stories as posts in social media.
For example:
- Featured products or services
- Offers and sales
- Brand stories, latest trends, lookbook etc.
Incentives customers to promote your business to their followers
For example arrange competitions in social media featuring your products. Feature these competitions in public displays, your app, web site and social media.
Customers can for example participate by posting to Instagram with a hashtag and tagging your business.
Winners gets free products or gift certificates. Publish winner posts to your other channels like show them in public displays.
PROTIP
If you sponsor customers to promote your business then posts must be marked as sponsored. Competitions are not sponsorship.
Ask your most satisfied customers for reviews
For example:
1. Push notification to app 30 min after a visit.
2. Tap emoticon.
- If very satisfied, say thank you and ask for a rating or review.
- If not completely satisfied, ask what we can do better.